QAQC Service Technician

Location of Work: Kota Kemuning, Shah Alam

Key Responsibilities:

Service (main priority)

  • Report to QAQC & SERVICE HOD
  • Monitored and managed by the QAQC & service engineer.
  • Perform on site testing, commissioning, and troubleshooting of switchboard system to ensure they meet performance and safety standard.
  • Collaborate with engineering teams to diagnose technical issue, implementing modifications and improvements as necessary.
  • Work closely with service & project engineers to address punchlist item, ensuring prompt and accurate rectification to meet project completion deadline.
  • Conduct routine inspection and preventive maintenance to identify potential problem and address them proactively.
  • Work with service engineer to Document all activities, including test result, modification, repairs, and punchlist rectification, maintaining accurate and comprehensive records.
  • Collaborate with cross functionals teams to identify root causes of issues and contribute to continuous product and process improvement.
  • Assist Service engineer in training customers and junior technician on the operation, maintenance, and punchlist rectification procedure for switchboard system.
  • Others duties and task given by management from time to time.

QAQC (support during site idle mode)

  • Report to QAQC & SERVICE HOD.
  • Monitored and manage by the QAQC supervisor
  • Work with QAQC supervisor to increase the job knowledge for new technology of switchgear from time to time.
  • To help QAQC team on factory routine job.
  • Other duties and task given by management from time to time

Requirements:

  • Electrical engineering diploma or equivalent; technical competency in electrical background such as Chargeman and wireman
  • 1 year experience as a service technician, electrical technician, or similar role in the electrical industry
  • Fresh grad in electrical background is welcome to applied.
  • Strong understanding on electrical switchboard components and relevant safety protocol will be added as an advantage.
  • Excellent problem-solving skill with keen attention to detail
  • Able to work independently or as a part of team in fast-paced environment
  • Flexibility to travel to customer sites as needed
  • Valid driving license and clean driving record.

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